Answer of your leaving message
Since installing Firefox Quantum v57.0.4 whenever I try to view my cameras through Amaryllo Live browser session the cameras seem to connect properly but nothing is displayed on the screen anymore. Both cameras work fine when viewed via Android apps on phone/tablet so can only think it's the browser that is the problem. Any suggestions please??

2018-01-16 07:01:30****************************************
Can you tell me how to enable WebRTC in FF and are the security holes in it fixed already?

2018-01-16 10:00:53****************************************
Tried all of your suggestions but none have worked so far so will have to stop using Amaryllo Live I guess :(

2018-03-26 23:26:14****************************************
UPDATE:- I am now on Firefox Quantum v59.0.2 (32 bit) being used on my Windows 10 netbook computer. Things have not changed unfortunately and I still cannot see my camera via LIVE browser link. It just downloads 1% then stops for some reason. Still works fine on my Android devices. Can't load Google Chrome as very tight on space on the netbook so any help on getting FF working would be nice. Will email you view authority shortly.

by Trevor Pearson


Dear Trevor, thank you for contacting. Just have tried again v57.0.4 works good for the streaming. (send you another email through support.ai@amaryllo.eu to show). Yes, it is the browser, and suggest to clean all cache of Firefox and ensure the WebRTC option is enabled. Cheers.



Dear Trevor, it should be default enabled, sorry for the confusion. Though we hear few cases about the no display on the screen when doing web live view, we do not know how to solve it actually. It is so browser related, sorry. If you could, you may install and test 2 versions separately of FF to see if a cause will fix it by itself.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows



The last thing we could do for you is the cross check. If you like, you may send the "viewer" authority to us support.ai@amaryllo.eu, including AMID and password on the APP->Setting->Viewer list. We can try to access it through our FF here. Anyhow, you may also use different PC/NB to try it as well. Thank you.