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One small problem is that the iCAMHD does not rotate through 360 degrees. When first plugged into power the camera rotates in one direction then stops, it then returns via the front to a position opposite to the first but there is a blank area of about 90 degrees behind the CAM that is not scanned. It is the same using the app one the rear 90 degrees is blocked. How do I unlock the Icam360 to examine the full 360 degrees. I am using the latest Firmware,


Dear CLIVE, thank you for contact. When iCAM powers on, if it could not complete the left 180 and right 180 auto-motor calibration/rotation, it may likely have the internal component defective. Anyhow, you may hardware reset and reinstall the camera to verify if a repair service is needed afterwards.

Thank you