Answer of your leaving message
iCamPRO after upgrade to the newest firmware (as of the 19/01/2018) - not possible to make it work again. Reset does not help. Camera was working without any problems before the upgrade. Currently after the reset and successfully Wireless setup, it is just doing constantly short movements left and right and is impossible to connect to it via phone. Please help!!!

2018-01-23 22:49:32****************************************
Thank you for advise. I done step by step what you described. Can you describe in more details what you mean about point 1 (the charger is fine and cable not touched) the device have power.
Each part was successful as per your description, however:
- after new firmware installation (from the card - beeps was as you described and two lights was blinking) I removed the SD card and did not plug in it as the cam should work even without it. In step D the cam was behaving differently. It calibrated correctly, however the cam was reacting on any movements and instead w8ing for installation it was moving. There was no voice message "reading QR code". I tried to install it as per you YouTube guide however it was not reading QR code. I tried option auto-detect and it found and it was even the successful message, however, the cam was not accessible via mobile app (message "device offline") :/

NOTE:
- I reset the device after and followed the installation again. There was a voice msg: "reading QR code" I put the QR code to cam and I heard beep - it tried to find my wireless network and it didn't connect to it (connection was not successful) so I picked the second option "auto-detect" and it found it (there was even successful message), however the when I tried connect to cam through the app I got message "device offline" ?
- Then I tried follow your steps again (this time I reset the card and pug-in before installation) and I got this same issue:/

Can you please advise?

Regards
Lukasz

2018-01-24 21:20:06****************************************
1. voltage and amperes are fine on the charger and cable.
2. I change the sd card and it works better this time, after firmware rebuild the blue light was blinking and as well green light. Next I switch the device off and formatted the card and put it back to the device. Then I switch on the device. Cam was rotating and said something like ready for QR code. The cam scanned QR code from my phone but it didn't connect (SSID and password was correct, phone was connected to router and router rebooted). Then I tried with the third method (WPS). Camera confirmed "WiFi connected" however the green light was flashing... and I was not able to see this cam on my router. I switch the cam off and switch it back on. The motor rotated and it said again something like "Read QR code" ..... It looks like the cam dose not connect to wifi and non of the 3 methods works... neither after firmware upgrade or reset.
I repeated this same steps couple times with this same setup with this same result.

2018-01-25 23:11:51****************************************
I didn't test it with another wifi yet, I will do it at some point, however the cam was working without any problems so far.

The firmware has been upgraded to v421 (1 beep after 5s, then 2 beeps after 1min, then both green and blue was blinking). I switched off the device and formatted the card and plug it in. I switched the device on. Camera rotated and I got message: "Ready for installation" (blue light is blinking no green light).
1. I used first method (QR code) camera beep that the code was scanned. Then after 2min message: I cannot connect to wifi network.
2. I used second method, the app found cam iCRa0ac4x, I selected it, I updated wifi password. I got message"Congratulation we did it", however the green light was blinking. The cam start rotating based on the movements. I tried connect through app and I got message "Device is offline" .... I switched off the device for 1 min and plug it in again to see if it will connect to wifi. Camera start rotating. The blue light was on and the green light was blinking. I tried to connect through app and again this same message "device is offline".

I removed the card and open it in explorer. Following was on it:
amaryllo folder (iside the folder was download\config.dat - empty file)
upgrade folder (why it was such folder? Cam create it during wifi connection?)
.dwl_status file (the value inside the file is 0)
event01 file

Maybe I can add some files manually to the cam so the cam will pickup my configuration to login to wifi? It is weird to get message from CAM "connected to wifi", but not able to see the cam like it didn't connect at all?

I am out of ideas :/ Please help! We do need it work again as we do watch our baby very often.


2018-01-30 20:56:29****************************************
Hi,
I don't know if you received my previous answer? I didn't use the camera for a while and I removed the SD card. When I connected it to the power it start working... It looks like it is something wrong with the SD reader? Can it be a reason? When I tried with card it didn't work... I do wonder if I can now do firmware upgrade to the newest one as I am worry if it will work after?

Regards
Lukasz

by Lukasz Rodewald


Dear Lukasz, thank you for contacting.

Please kindly check it step by step as below.

1. Please check/exchange AC and USB cable to cross check first.
2. Please check/format the SD health by this tool
https://www.sdcard.org/downloads/formatter_4/index.html

Rebuild the firmware from the external SD card :
A. This is a manual re-build firmware procedure for your reference (recovery and cure rate is more than 90% )

B. Download file :
https://www.dropbox.com/s/w56gi1vzslm4781/icampro_362.zip?dl=0
[PC]
C.
- Uncompress/unzip it to root directory of a MicroSD card [PC->SD]
- Insert the card to the camera
- Plug power cord of it. CAM will auto detect the codes in the
Card to do the update ( blue light is on )
D. Auto motor calibration/rotation (About 40~50 seconds)
- Wait till front blue led is blinking. (About 2-3 minutes)
- Unplug power cord
- Take card out.
- Plug power cord again and the blue led will keep blink ( waiting for installation )

Installation: https://www.youtube.com/watch?v=V-j_OzXsANo / If you are successful, please erase the card for normal use.

PS – this is what you see during the process
Insert the card with unzipped files
Plug in power Short beep ( camera detect and read the files ) in 5 seconds
After about 40 seconds Two short beeps ( writing complete )
Blue and Green lights blinking – done ( wrote in ) Unplug the power Remove the SD and erase it



1. point 1 - just in case, the problem is caused by the accessories, not
the camera. It is one of the possible reasons of this symptom.
Voltage is low.
2. After the manual firmware rebuild, we must get the blue light
blinking.
If we do not get blue blinking, the camera is not ready for any
installation. ( if the camera reacts to movements, it means, the
camera has not been hardware reset successfully )
3. If the camera can read QR with a beep but failed in the end.
3.1 Reboot the wifi router (2.4G type)
3.2 Ensure the wifi password 100% correct
3.3 Ensure the phone connected to the wifi first
Have tried both QR and auto-detection here. Passed.



Dear Lukasz, thank you for trying and good description. Very good process. It is really out of all experience and understanding now. So close to make it. Any chance to try another wifi source or apply one mobile phone as 4G wifi station and apply another mobile to install it ? As long as the blue blinking, no green light, it is the waiting for installation mode.



Please try this file and do it again for the firmware rebuild. Thank you.

https://www.dropbox.com/s/mhl2l30tuxb0d6b/iCAM%20Pro_v421.rar?dl=0
Please ensure 1 file and 1 folder is in the ROOT directory of SD.
This version will bring the camera to the initial installation mode directly. (blue light blinking after last step - plug in power)



Dear Lukasz, you have done what you could. Very correct and nice work done. True, we cannot think any method else to solve this situation. Too strange. Only 1 step to complete the installation and get stuck. (cannot connect wifi successfully - green light keeps blinking - searching the wifi source).

Final ideas:
A. Please change to another wifi location/router to try installation.
(1 mobile 4G wifi sharing and another mobile to install works too)
B. If same failure happens when doing A, it is assumed the hardware
has internal component defective.
Thank you and sorry.



BTW, please exchange AC (5V2A) and USB cable to test 1 time. Thank you



We must do it to verify it the camera is recoverable. Thank you.