Answer of your leaving message
Hello,
I have completed the installation of the ATOM AR3S and was able to key all the parameters in the app.
On the app, the ATOM is on line a couple of minutes than go of line without and reason. The green light on the cam stay light. Then I can’t connect any more in the app, and get the message: Error Device is offline and the green light on the app is swicht off (grey)
Could you help to fix it?
Thanks
Phil

by DOLLET


Dear Philippe, thank you for contacting. It seems the AR3S has difficulty to connect to the Wifi. Please test the environment as upload speed needs to be > 2M or an Ethernet line connection is better.If connection fails, the green light becomes blinking (searching mode) from on still after 2 minutes. FYI. Thank you