Answer of your leaving message
Hi, my iCam HD 360 has stopped working. I’ve reset and tried to connect via both the qr code and wps, both come back in the app with an error timed out message. My other iCam works fine. Appreciate any help to resolve, thanks

2018-03-01 14:17:33****************************************
Hi, thanks for the reply. Unfortunately still not working. i've inserted the card with the firmware as per above, the camera beeps once though it does not perform the motor calibration, or show blue & green blinking lights. I've then tried to move on to steps to unplug power, remove card and perform the installation but returns the same 'error timed out' message.


by Jitan

Dear Jitan, thank you for the mail. Please kindly follow the checking steps below and perform. Thank you

1. Cross-check the AC/USB cable to see if it causes this problem
2. Cross-check the SD card to see if it causes this problem

If above 2 checking does not help, then, let’s rebuild the firmware by SD card manually

A. Please must use this tool to format the SD card on PC
Rebuild the firmware from the external SD card : This is a manual re-build firmware procedure for your reference (recovery and cure rate is more than 90%)
Download file
- Uncompress/unzip it to ROOT directory of a MicroSD card [PC->SD]
- Insert the card to the camera
- Plug power cord of it. CAM will auto detect the codes in the Card
(beep) to do the update ( blue light is on )
C. - Auto motor calibration/rotation (About 40~50 seconds)
- Wait till front blue led is blinking. (About 2-3 minutes)
- Unplug power cord
- Take card out.
- Plug power cord again and the blue led will keep blink ( waiting
for installation )

Installation: , If you are successful, please erase the card for normal use.

PS – this is what you see during the process
Insert the card with unzipped files
Plug in power
Short beep ( camera detect and read the files ) in 5 seconds
After about 40 seconds
Two short beeps ( writing complete )
Blue and Green lights blinking – done ( wrote in - successful )
Unplug the power
Remove the SD and erase it

Let's try this way.
(assuming you have completed the AC/USB and SD card cross-checking first)
1. Plug the power
2. Insert the card
3. Hard reset the camera (by the two arrow hole)
And, take few minutes to see if the camera could go into the complete steps described to rewrite the firmware.