Answer of your leaving message
Hi, when I take control of the live view, I can't move the cam upward or downward, just only move right and left, what I can do? Can I send you to repair? Thanks.

by Edward Leung

Dear Edward, thank you for contacting. If the hardware reset and reinstall could not bring it back to normal, it may have internal component defective.
BTW, the AMID ICRa0abh is not correct, please kindly check it again. Thank you