Answer of your leaving message
It’s been unplugged for about 3-4 months tried to reload will not reset nor align camera does not move I hit reset just stays on blue led at all times I’ve done internet resets and app need help

by Adrian santana

Dear Adrian, thank you for the mail.

Exchange AC/Cable to try (and format the SD) if the camera is accessible.
If can not or no helps: Then,
If the camera hardware reset does not response or work, the camera may
have internal component defective assumed. A physical repair is needed.

Thank you