Answer of your leaving message
power went out and now it doesnt work. tries to reset and reset wifi. little blue light on in the front. nothing works.
wont do rotation or move at all. can it be repaired. i am a kickstarter backer.i am in canada


by darcy weimer

Dear Darcy, thank you for the mail.

Three things suggested before we call it as a hardware failure requiring a repair.

1. Check/exchange the AC, USB cable and USB connector to see if the power (blue led) is stable and through.
2. Also, please exchange a 16/32G SD card to see if the card is healthy.

If above 2 are not the cause of the symptom. This is the last step we try : rewrite the firmware by a preloaded SD card

A. Please must use this tool to format the SD card on PC
Rebuild the firmware from the external SD card :
This is a manual re-build firmware procedure for your reference (recovery and cure rate is more than 90%)
Download file
- Uncompress/unzip it to ROOT directory of a MicroSD card [PC->SD]
- Insert the card to the camera
- Plug power cord of it. CAM will auto detect the codes in the Card (beep) to do the update ( blue light is on )
C. - Auto motor calibration/rotation (About 40~50 seconds)
- Wait till front blue led is blinking. (About 2-3 minutes with 2 beeps)
- Unplug power cord
- Take card out.
- Plug power cord again and the blue led will keep blink ( waiting for installation )

Installation: , If you are successful, please erase the card for normal use.

PS – this is what you see during the process
Insert the card with unzipped files
Plug in power
Short beep ( camera detect and read the files ) in 5 seconds
After about 40 seconds
Two short beeps ( writing complete )
Blue and Green lights blinking – done ( wrote in - successful )
Unplug the power
Remove the SD and erase it