Answer of your leaving message
Dears,

my camera stopped working after last switch off I switch it on again, I got a notifiaction that the camera is online but when I start the live view it give me black screen also there are no recording. I kept the camera on for a while and it shows multiple online and offline notification.

could you please advise.
thanks.

by Saad


Dear Saad, thank you for the mail. It needs some testing to find the root cause. It is an internet connection symptom. That will cause trouble to the live view and access to the setting.
1. Could you use app speedtest to test the WiFi upload speed first? It
needs > 1.5M to make a stable connection.
2. Exchange a 16/32 class 10 SD card to try
If not solved, please hardware reset and reinstall the camera. Let's isolate the software reason first.
RESET : https://www.youtube.com/watch?v=VNvftkbS__c
INSTALL : https://www.youtube.com/watch?v=IR_m6dlKmAo /
https://www.youtube.com/watch?v=V-j_OzXsANo
Thank you