Answer of your leaving message
the reset button is not working. So for that reason I can't reinstall the device (and for that reason the blue light stays on)

by Aldo Romero


Dear Aldo, thank you for contacting.
For iSensor, if the camera does not response to the reset or reboot->auto-rotation even by exchanging a AC and USB cable trial,
the camera may have an internal component (memory) defective requiring a physical repair. ( same as the filesystem error or filesystem not supported symptoms )
Let us know if you consider it after justification and consideration. Thank you.