Answer of your leaving message
Cannot receive alert. Alert Notification is on for my iPhone.

2018-08-17 07:37:23****************************************
Alerts arrive good now.

Thanks

by Catherine


Dear Catherine, thank you for contacting. We have noticed our 'push notice' function seems to be abnormal today. R&D are checking it.
May you confirm if the alert arrives good in the app Notification folder ? Just no push notice/reminding on the phone screen. Thank you