Answer of your leaving message
The camera will only take snapshots when next to camera. At any distance camera not taking snapshots but will take video. This is a replacement. The previous camera would take snapshots at distances well over 20 feet. How do I increase sensitivity of camera.

by Gregg Davis


Dear Gregg, thank you for the mail.

Yes. Normally, it takes 15 ~ 20 feet. Our camera does not have the sensitivity setting for the sensors (not adjustable). If you have already turn on the enhance distance option in the app setting, but the distance it can cover is still much shorter. It is not normally seen and known. No much suggestion could be provided. The motion sensor functions ok or NG, seldom hear the 'distance' problem by experience. Thank you for kind understanding.