Answer of your leaving message
we just switch to the fiber and I can't connect anymore my Isensor patio?!
When I switch on the camera does the calibration but the blue led remains on.
Then, despite the QR Code on my mobile, the camera doesn't recognize it?!

by fourmond

Dear fourmond, thank you for the mail.
For Patio, if AC and USB cable are good, camera does not response to the hardware reset and function. The camera is defective due to failed internal component. A cross border and chargeable repair service is for your further justified. Thank you for kind understanding.