Answer of your leaving message
When I plug in the devices, the camera goes through the setup, but the blue light does not come on. When I scan the AMID code, it says it is not valid. Please advise.
Thank you,
Bill Rowan

2018-09-17 11:24:19****************************************
There is no blue light at all, neither blinking nor solid.

2018-09-17 12:45:15****************************************
got it. It works now.

by Bill Rowan


Dear Bill, thank you for the mail. The blue light is power status, so it must have the blue light either on or blinking (waiting for installation). Please follow the steps below and let us know which step goes wrong.
RESET : https://www.youtube.com/watch?v=VNvftkbS__c
INSTALL : https://www.youtube.com/watch?v=IR_m6dlKmAo /
https://www.youtube.com/watch?v=V-j_OzXsANo
Thank you