Answer of your leaving message
My device was working fine until suddenly motion is not alerting when someone is coming audio alert is the only working what should i do

by Andrew Ihab

Dear Andrew, thank you for the mail. We are checking the server to see if there is a clue. For camera, please :
1. Please turn off all AI feature (such as Face .... )
2. If not solved, please consider a hardware reset and reinstallation
Thank you